Shipping policy

Each order takes between 3-5 business days to arrive at you once the order gets shipped through USPS.  Our estimated shipping time is between 1-2 weeks depending on the season.  Each order is unique; therefore, it might take us a few more days to process, depending on the work that it takes to make it.

We will notify you if any item is a backorder or out of stock.  If so, we will place a refund (see refund policy).  Your package will be shipped once we have all the items in your order ready.

Some things might take us longer to make since each piece is handmade to order.  Contact us by sending us an email to nudosbisuteriaa@gmail.com for assistance.

Client will assume the
additional charges for packages returned due to an incorrect address.

Please note that our estimated shipping and arrival time refers to standard working days.  Holidays, weather conditions, and the wrong address provided will cause a delay in your delivery.

At Nudos de Papel we use shipping methods that allow us to track your package. Once the USPS marks your package as delivered we will NOT be responsible for lost or stolen packages and the part will NOT be replaced or money will be returned. You have the option of paying for insurance at an additional cost


Cada pedido tarda entre 3 y 5 días hábiles en llegar una vez que el pedido se envía a través de USPS. Nuestro tiempo de envío estimado es de entre 1 y 2 semanas según la temporada. Cada orden es única; por lo tanto, podría llevarnos unos días más procesarlo, dependiendo del trabajo que se requiera para hacerlo.

 

En Nudos de Papel utilizamos formas de envío que nos permiten poder rastrear su paquete.  

El cliente asumirá los cargos adicionales por paquetes devueltos debido a una dirección incorrecta.  

Una vez USPS marque su paquete como entregado NO seremos responsables por paquetes robados o perdidos y NO se remplazará la pieza ni se devolverá el dinero.  Usted tiene la opción de pagar un seguro con un costo adicional.